NZ Post are experiencing delays due to road closures through the North Island - NZ orders may be delayed. Free shipping on NZ orders over $30 & Australia orders over $140!
Sign in to redeem your Loyalty Points

Shopping Cart

Your cart is empty

Continue Shopping

Customer Service

We love hearing your feedback, so if you have any questions, comments or product queries regarding anything we have available at Vape Merchant, please get in touch.

Vape Merchant Head Office:
11a Croucher St
Richmond 7020
New Zealand

Phone: 0800 11 57 57
Email: customerservice@vapemerchant.nz

Live chat and phone support available:
Monday - Friday: 9am - 6pm NZST 

For media enquiries please email sarahk@vapemerchant.nz

Australian Prescriptions

From 1st October all Australian customers must provide us with a prescription to import nicotine products.

If you don’t have a prescription, you can obtain one from https://www.quitclinics.com and send it to us at myscript@vapemerchant.co.nz.

Learn More